by Joel Patterson, the founder of The Vested Group and author of “The Big Commitment: Solving The Mysteries Of Your ERP Implementation“
As a challenging year winds down, companies are sifting through what worked and what didn’t as they prepare to reboot for 2021 after dealing with the many difficulties brought on by the pandemic.
And if a business is planning significant changes in its operations in the New Year, the leadership team’s empathy for the workforce is vital in the process. Leaders need to be empathetic to help their employees manage stress and stay productive, especially in these unprecedented times. The holidays always add stress, but company transitions heading into the New Year, magnified by the uncertainty we all face due to COVID-19, can send that stress off the charts.
For example, when a company installs new software or makes other major changes in operations and … Read the rest